Terms of Purchase

Terms of Purchase

1. General
1.1 These Terms of Purchase determine the procedure for ordering and purchasing goods in the e-shop GalerijaDaugava.lv, managed by Galerija Daugava (hereinafter referred to as the “Seller”).
1.2 By placing an order, the Buyer confirms that he/she has read and agrees to these terms and conditions in full.
1.3 The Seller reserves the right to change or supplement these terms and conditions at any time; changes shall enter into force upon their publication on the website.

2. Ordering goods
2.1 The order is placed by filling out the relevant order form of the e-shop on the website.
2.2 When placing an order, the Buyer must correctly indicate all necessary details (name, surname, delivery address, contact information, etc.).
2.3 The Seller sends the Buyer a confirmation of receipt of the order to the specified e-mail or SMS. This confirmation is not a contract, but confirms receipt.
2.4 The Seller reserves the right to refuse the order or offer an alternative solution if the product is not available or other technical or logistical difficulties arise.

3. Payment procedure
3.1 The Buyer has the opportunity to make a payment using the specified payment methods in the e-shop (for example, bank transfer, payment by card, other specified methods).
3.2 The entire amount specified in the order form is the Buyer's maximum payment. There will be no hidden additional fees, unless explicitly stated.
3.3 Delivery and shipping costs will be clearly indicated at the time of order confirmation or before payment is made.
3.4 Payment must be made within the period specified in the contract or order confirmation; if payment is not received, the Seller reserves the right to cancel the order.

4. Delivery
4.1 The Seller ensures delivery of goods to the territory of Latvia - the Buyer will be offered the opportunity to choose the delivery methods according to his needs.
4.2 The delivery time is specified for each order separately and may vary depending on the availability of the product, the volume of the order and the method of delivery.
4.3 The Buyer is obliged to check the condition of the product at the time of delivery (packaging, visible signs of damage, etc.). If the product is damaged or parts are missing, the Buyer must contact the seller immediately.

5. Returns and exchanges
5.1 The Buyer, in accordance with the regulatory framework of the Republic of Latvia, has the right to withdraw from the contract or request an exchange of the product in certain cases (for example, the product does not match the description) - the exact procedures are specified separately in the "Distance contract" section.
5.2 The product must be returned carefully packaged and with all documents, if necessary. The costs of return or exchange may be the responsibility of the Buyer or the Seller - this is clearly agreed.
5.3 The return or exchange of the product is not accepted if the product is significantly damaged or used more than necessary to establish its nature, properties and functioning.

6. Warranties and liability
6.1 The Seller provides the statutory warranty for goods and liability for the goods in accordance with their meaning and type.
6.2 The Buyer assumes responsibility for errors that occurred during the order, for example - incorrectly specified address, contact phone number, etc.
6.3 The Seller does not assume responsibility for losses that occurred from unreasonable or unprotected use, or use outside the intended use of the goods.

7. Personal data and privacy
7.1 The Seller respects the Buyer's data protection and uses personal data only in accordance with the privacy policy (see the "Privacy Policy" section).
7.2 The Buyer's data is used for order fulfillment, payment processing, deliveries and communication. They are not transferred to third parties without the Buyer's consent, except in cases specified by law.

8. Other provisions
8.1 These Purchase Terms are the basis of the contractual relationship between the Seller and the Buyer until a specific contract for the sale of goods is concluded.
8.2 If any article provided for in these Terms is declared invalid or inapplicable, this shall not affect the validity of the remaining provisions.
8.3 In the event of a dispute, a party that is unable to resolve the dispute through negotiations has the right to apply to a competent court in accordance with the laws and regulations of the Republic of Latvia.